Jedwards Natural Oils

Last updated: 01/02/2026

Jedwards Natural Oils (“we,” “our,” or “us”) is the retail division of Jedwards International, Inc. , a family-owned business with an almost 100-year tradition of supplying wholesale specialty ingredients. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, www.jedwardsnaturaloils.com (the “Site”), or interact with us via email, phone, or other means.

For any questions regarding this policy, please contact us:

Email: info@jedwardsnaturaloils.com
Phone: +1 (210) 645-5628
Address: 141 Campanelli Drive, Braintree, MA 02184

1. Information We Collect

We collect information to provide, improve, and secure our services. This includes personal information you provide directly and data collected automatically through your use of our Site.

a. Personal Information You Provide:
When you make a purchase, create an account, or contact us, we may collect:

  • Identity Information: Full name, username or account details.

  • Contact Information: Email address, phone number, shipping address, and billing address.

  • Payment Information: Credit/debit card details or PayPal credentials. Note: This information is processed directly by our secure, third-party payment processors and is not stored on our servers.

  • Communications: Records of your correspondence with us, including customer support inquiries.

b. Automatically Collected Information:
When you visit our Site, we may automatically collect:

  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, operating system and platform, and device type.

  • Usage Data: Information about how you use our Site, such as pages viewed, links clicked, and the dates and times of your visits.

  • Referral Data: The website you visited before and after navigating to our Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process and Fulfill Orders: To manage your orders, payments, shipping, and to provide receipts and confirmations.

  • To Communicate With You: To respond to your inquiries, provide customer support, and send important service-related notices (e.g., order updates, policy changes).

  • To Improve Our Services: To analyze how customers use our Site, diagnose technical issues, and enhance the user experience and product offerings.

  • For Marketing (with Consent): To send you promotional emails, newsletters, or special offers if you have opted in to receive them. You can withdraw your consent at any time.

  • To Comply with Legal Obligations: To meet applicable laws, regulations, or legal processes, and to prevent fraud or misuse of our services.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

  • With Service Providers: We engage trusted third-party companies to perform functions necessary to operate our business, such as payment processing (e.g., Stripe, PayPal), shipping (e.g., UPS, FedEx), and email marketing platforms. These providers have access to personal information only to perform these tasks on our behalf and are contractually obligated to protect it.

  • For Legal Reasons: We may disclose information if required to do so by law, regulation, or legal request (e.g., court order, subpoena), or to protect the rights, property, or safety of Jedwards Natural Oils, our customers, or others.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as a business asset. We will notify you via email or a prominent notice on our Site of any such change in ownership.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies (such as pixels and web beacons) to enhance your browsing experience, analyze site traffic, and support our marketing efforts.

  • What are Cookies? Cookies are small text files placed on your device that help us remember your preferences and understand how you interact with our Site.

  • How We Use Them: We use essential cookies for site functionality, analytics cookies (e.g., Google Analytics) to count visits and track page views, and marketing cookies to help deliver relevant advertisements.

  • Your Choices: You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and performance of our Site. For more information, visit your browser’s help page.

5. Your Rights and Choices

Depending on your location, you may have specific rights regarding your personal information. For residents of the United States, these rights typically include:

  • Access: You may request a copy of the personal information we hold about you.

  • Correction: You may request that we correct any inaccurate or incomplete information.

  • Deletion: You may request that we delete your personal information, subject to certain legal exceptions (e.g., to complete a transaction or comply with law).

  • Opt-Out: You may opt out of receiving promotional emails at any time by clicking the “unsubscribe” link in any email or by contacting us directly.

To exercise any of these rights, please email us at info@jedwardsnaturaloils.com with your request. We will respond within a reasonable timeframe and in accordance with applicable law.

6. Data Security

We implement appropriate technical and organizational measures, including Secure Socket Layer (SSL) encryption, to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

7. Third-Party Links

Our Site may contain links to third-party websites, plugins, or services (e.g., social media platforms). Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every site you visit.

8. Children’s Privacy

Our Site and services are not directed to, and we do not knowingly collect personal information from, children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make updates, we will revise the “Last updated” date at the top of this policy. We encourage you to review this page periodically to stay informed about how we are protecting your information. Your continued use of our Site after any changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Jedwards Natural Oils
(A division of Jedwards International, Inc.)
Email: info@jedwardsnaturaloils.com
Phone: +1 (210) 645-5628
Address: 141 Campanelli Drive, Braintree, MA 02184