Last updated: 01/02/2026
Jedwards Natural Oils is the retail division of Jedwards International, Inc. , a family-owned business with an almost 100-year tradition of supplying wholesale specialty ingredients. We bring that same commitment to security and integrity to every transaction.
For assistance, please contact us:
Email: info@jedwardsnaturaloils.com
Phone: +1 (210) 645-5628
Address: 141 Campanelli Drive, Braintree, MA 02184
1. Accepted Payment Methods
We accept the following secure payment methods on our website. All transactions are processed in U.S. Dollars (USD) .
Credit & Debit Cards: Visa, MasterCard, American Express, Discover
Digital Wallets: Apple Pay, Google Pay (where supported at checkout)
PayPal: Use your PayPal balance or linked accounts for fast checkout
Bank Wire Transfer: Available for qualifying orders. Please contact us to arrange.
Other Payment Options: May be offered seasonally or through special arrangements.
2. Bank Wire Transfer Instructions
For customers who wish to pay via bank wire transfer, please follow these steps:
Contact us at info@jedwardsnaturaloils.com or call +1 (210) 645-5628 to confirm your order total and request wire transfer details.
We will provide you with our bank account information, including:
Bank name and address
Account name and number
Routing number (for domestic wires) / SWIFT code (for international wires)
Initiate the transfer from your bank. Please include your order number in the wire reference field.
Notify us once the transfer is complete. Your order will be processed upon confirmation of funds received.
Please note: Bank wire transfers may take 1-3 business days to clear. Orders paid by wire will be shipped only after payment is fully confirmed.
3. Secure Payment Processing
We use trusted third-party payment gateways to ensure your payment information is processed securely. For credit card and digital wallet transactions, your card details are not stored on our servers , and all data is encrypted using SSL (Secure Socket Layer) technology.
4. Payment Authorization
When placing an order, your payment method will be authorized at the time of purchase. The charge will be completed upon order confirmation or at the time of shipment, depending on the processor and method used.
If the payment fails or is declined:
You will be notified immediately
The order will not be processed until a valid payment is received
5. Sales Tax
We collect sales tax as required by applicable federal, state, and local laws. The final amount, including tax, will be calculated at checkout based on your shipping address. For more details, please refer to our [Sales Tax Policy](link to your sales tax policy page).
6. Order Confirmation
After a successful transaction, you will receive an email confirmation that includes:
Your order number
Itemized summary of your purchase
Billing and shipping details
Please save this confirmation for your records. If you do not receive it within a few hours of placing your order, check your spam folder or contact us.
7. Payment Disputes & Fraud Prevention
We take fraudulent activity seriously and reserve the right to:
Cancel any orders that appear suspicious
Request identity or billing verification (e.g., a copy of your ID or billing statement) before fulfillment
Report confirmed fraudulent activity to authorities
If you believe there is an error or an unauthorized charge on your account related to an order from us, please contact us immediately using the details below.
8. Changes to This Payment Policy
We may update this Payment Policy from time to time. All changes will be posted on this page with a new effective date. We encourage you to review it periodically to stay informed.
9. Contact Us
If you have any questions about making a payment, your transaction, or our payment methods, please reach out:
Jedwards Natural Oils
(A division of Jedwards International, Inc.)
Email: info@jedwardsnaturaloils.com
Phone: +1 (210) 645-5628
Address: 141 Campanelli Drive, Braintree, MA 02184
Thank you for shopping with Jedwards Natural Oils!