Last updated: 01/02/2026
Welcome to www.jedwardsnaturaloils.com (the “Site”), operated by Jedwards Natural Oils (“we,” “us,” “our”). Jedwards Natural Oils is the retail division of Jedwards International, Inc. , a family-owned business with an almost 100-year tradition of supplying wholesale specialty ingredients.
By accessing or using our Site or purchasing from us, you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully. If you do not agree to these Terms, please do not use our Site.
For any questions regarding these Terms, please contact us:
Email: info@jedwardsnaturaloils.com
Phone: +1 (210) 645-5628
Address: 141 Campanelli Drive, Braintree, MA 02184
1. Acceptance of Terms
By accessing or using our website or purchasing from Jedwards Natural Oils, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please do not use the site.
We reserve the right to update or change these Terms at any time. Changes will be posted on this page with a new “Last updated” date. Your continued use of the site after any changes constitutes your acceptance of the revised Terms.
2. Use of the Website
You agree to use this website only for lawful purposes and in accordance with these Terms. You may not:
Use the site for any fraudulent or unlawful purpose.
Interfere with the operation of the site, its security, or its servers.
Transmit any harmful code (e.g., viruses, trojans) or attempt to gain unauthorized access.
Violate any applicable local, state, national, or international law or regulation.
Reproduce, duplicate, copy, sell, resell, or exploit any portion of the site without our express written permission.
3. Account Registration
To make a purchase, you may need to create an account. You are responsible for:
Maintaining the confidentiality of your account credentials.
All activities that occur under your account. Notify us immediately of any unauthorized use.
Providing accurate, current, and complete information during registration.
We reserve the right to suspend, disable, or terminate any account at our sole discretion if we suspect a violation of these Terms or unauthorized use.
4. Products and Services
We make every effort to display accurate descriptions, images, and pricing of our products. However:
Accuracy: We do not warrant that product descriptions, pricing, or other content are always accurate, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
Availability and Pricing: Product availability and prices are subject to change without notice. We will not honor pricing errors once an error has been discovered and corrected.
Right to Modify: We reserve the right to limit quantities, discontinue or modify products, and refuse or cancel any order at our sole discretion (e.g., if we suspect fraud or inaccuracies).
5. Orders and Payments
By placing an order, you agree to the following:
Accuracy: You represent that all information provided (including billing and shipping details) is accurate and complete.
Authorization: You authorize us and our third-party payment processors to charge your provided payment method for the total order amount, including applicable taxes and shipping fees.
Pricing: All prices are listed in U.S. Dollars (USD) . Applicable sales tax and shipping charges will be added at checkout.
Order Acceptance: Your receipt of an order confirmation does not signify our acceptance. We reserve the right to cancel any order for reasons including suspected fraud, inaccurate pricing, or stock unavailability. If we cancel an order after payment, we will issue a full refund to your original payment method.
6. Shipping and Delivery
Orders are typically processed within 1–2 business days and delivered within 3–5 business days from the shipment date. For complete shipping terms, please refer to our [Shipping Policy] (Link to your Shipping Policy page).
Jedwards Natural Oils is not liable for delays caused by carriers or events outside our control (e.g., weather, labor strikes, natural disasters).
7. Returns and Refunds
We accept returns within 30 days of delivery for eligible, unopened items. Refunds are processed within 7-10 business days of return approval. For complete return terms, including details on damaged items and non-returnable products, please refer to our [Return and Refunds Policy] (Link to your Returns Policy page).
8. Intellectual Property
All content on the website—including but not limited to text, images, logos, graphics, product descriptions, data compilations, and software—is the property of Jedwards Natural Oils or its licensors and is protected under U.S. and international copyright and trademark laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the site for personal, non-commercial purposes. You may not copy, distribute, modify, reproduce, republish, upload, or use any content without our prior written permission.
9. Privacy and Data Security
We respect your privacy and are committed to protecting your personal information. Please review our [Privacy Policy] (Link to your Privacy Policy page) for detailed information on how we collect, use, and protect your data, including your rights and choices.
10. Disclaimers
Jedwards Natural Oils provides the site and its contents on an “as is” and “as available” basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not guarantee that:
The website will be error-free, uninterrupted, or secure.
Any defects or errors will be corrected.
The site or its servers are free from viruses or other harmful components.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Jedwards Natural Oils and its affiliates, officers, directors, employees, and agents shall not be liable for any:
Indirect, incidental, special, consequential, or punitive damages.
Loss of profits, data, goodwill, or business opportunity.
Claims arising from your use of or inability to use the site or products purchased, even if advised of the possibility of such damages.
In jurisdictions that do not allow the exclusion or limitation of certain damages, our liability shall be limited to the maximum extent permitted by law.
12. Indemnification
You agree to indemnify, defend, and hold harmless Jedwards Natural Oils, its parent company Jedwards International, Inc., and their respective officers, employees, and agents from any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:
Your use of the website.
Your breach of these Terms.
Your violation of any third-party right, including intellectual property or privacy rights.
13. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, United States, without regard to its conflict of law principles.
Any dispute arising out of or relating to these Terms or your use of the site shall be resolved exclusively in the state or federal courts located in Norfolk County, Massachusetts. You consent to the personal jurisdiction of these courts and waive any objection to venue.
14. Termination
We reserve the right to suspend or terminate your access to the site, or any part thereof, at our sole discretion, without notice, if we believe you have violated these Terms or applicable law. Termination does not relieve you of any obligations incurred prior to termination.
15. Entire Agreement
These Terms, together with our Privacy Policy, Return Policy, Shipping Policy, and Payment Policy, constitute the entire agreement between you and Jedwards Natural Oils regarding your use of the site and supersede all prior agreements and understandings.
16. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us:
Jedwards Natural Oils
(A division of Jedwards International, Inc.)
Email: info@jedwardsnaturaloils.com
Phone: +1 (210) 645-5628
Address: 141 Campanelli Drive, Braintree, MA 02184